Privacy Policy

Last Updated: November 5, 2026

Speed of Sound respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information.

Personal Information We Collect

We collect information you provide directly to us, such as:

• Name, email, and phone number
• Information submitted through forms, appointments, or service requests, including vehicle details and any photos you send
• Messages you send us by text, Facebook, or Instagram
• Payment information (if applicable)

We may also automatically collect information when you visit our website, such as:

• IP address
• Browser type and version
• Pages visited and time spent on the website
• Referring website or search engine

Cookies

We may use cookies to improve website functionality and user experience. You can manage cookies through your browser settings.

Third-Party Services

We may use third-party services (like analytics, advertising, or social media plugins). These third parties may collect data according to their own privacy policies.

SMS Communications

If you provide your mobile number and consent, we may send SMS messages for:

• Appointment confirmations and reminders
• Service updates
• Follow-ups about an estimate we've given you
• Promotional messages, only if you opt in

Message and data rates may apply. Consent to receive SMS messages is not required to receive services.

Carrier Liability Disclaimer: Mobile carriers are not responsible for SMS messages sent by Speed of Sound.

Age Restriction: You must be 18 years or older to receive marketing SMS messages.

You may opt out at any time by replying STOP, and you can get help by replying HELP or contacting us.

Phone Calls

Calls to Speed of Sound may be recorded and transcribed for quality and training purposes.

How We Use Your Data

• To provide services or products requested
• To send communications (appointment reminders, updates, estimate follow-ups, promotions if opted in)
• To improve our website and services

How We Protect Your Data

We use industry-standard measures (like SSL encryption) to protect personal information transmitted to our servers.

Sharing Your Information

We do not sell or share personal data with third parties for marketing purposes. Data may be shared with contractors or service providers solely to provide or improve services.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us at 603-287-1542.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date.

Contact

For privacy questions or concerns, contact:

Speed of Sound
26 Willand Dr.
Somersworth, NH 03878
603-287-1542